About Us

Terms and Conditions

This is our agreement with all clients including classes, 121 coaching and all special events:

Bookings
 
 
  • Payment terms are 50% up front to secure booking.  Balance payment to be cleared 14 days prior to booking commencing.  
  • The Balance Due to be paid in full in advance, unless otherwise stated on the invoice, by the Due Date to secure the booking. 
  • Cancellation fees are payable in the amount of all expenses thus far or 50% of the Balance Due if within 1 month of the booked date and 100% of the Balance Due if within 14 days of the booked date. Changes of booking dates are negotiable within these terms. Verbal agreements are legally binding.
 
 
Your Responsibilities towards Nine Lives Yoga
 
  • Please advise your Nine Lives Yoga teacher before commencing any sessions if, for any reason, your health or ability to exercise changes.
  • It is inadvisable to do yoga between weeks 8-14 of pregnancy unless by special arrangement with your teacher.
  • It is also wise to wait until 6 weeks after the birth before resuming exercise.
  • Yoga exercises are very safe but as with all forms of physical exercise, it is prudent to consult your doctor before starting sessions if there is any doubt about your health and suitability to practice.
  • These sessions are not a substitute for medical counselling or treatment. If you have any doubts about suitability of the exercises, you should refer back to your medical practitioner. The teacher can accept no liability for personal injury related to participation in a session and you hereby accept all responsibility for your body.
  • Exercise should be performed at a pace that is comfortable for you. PAIN is the body’s warning system and SHOULD NOT BE IGNORED. Please inform your teacher immediately if you feel any discomfort after a previous session so we can adapt your programme accordingly.
  • In working together you understand that yoga exercises involve hands-on correction and hereby consent for the Nine Lives Yoga training coach to work in this way as appropriate.
 
Cancellations and Rescheduling
We have a cancellation policy to protect against costs of pre-production on events including pre-booked studio space, travel, accommodation and equipment and any other expenses involved. Cancellation fees for any Nine Lives Yoga event including workshops, Yoga Raves, Hen Parties and 121 bookings incur a 50% charge for cancellations within 14 days’ notice and 100% within 48 hours notice of the start of the travel to the event.  
 
Rescheduling of any booking may result in a fee payable to cover committed costs depending on the circumstances and at the sole discretion of Nine Lives Yoga.
Verbal and email confirmation agreements are legally binding.
 

Classes and Ongoing Client Programme

  1. The Nine Lives Yoga Client Profile form must be completed and signed before taking part in classes.
  2. Monthly payments are per calendar month for a minimum of 6 months.
  3. All promotional offers are open to new members only unless specifically stated otherwise. This means they have never attended a Nine Lives Yoga session previously.
  4. Previous members will not be eligible for special offers.
  5. Promotional offers are not eligible for free trial sessions
  6. Sessions must be booked in advance.
  7. Booking is on a first-come first-served basis.
  8. Cancellations for regular yoga classes must be made via email or text message with at least 3 hours’ notice or the session will be lost.
  9. Memberships may be frozen due to illness or injury for up to 30 days, but will require a doctor’s certificate.
  10. Membership freeze is not applicable to special deals.
  11. 9Class Pass Holders must use all sessions within the validation period of their card.
  12. Lost 9Class Passes incur a £5 replacement charge.
  13. Nine Lives Yoga reserve the right to cancel a session if there are fewer than 6 attendees booked.
  14. Nine Lives Yoga reserve the right to change, omit or discontinue a session at any time.
  15. If a session is cancelled, persons booked will be notified by text or email and changes will be notified on Facebook when possible.
  16. Nine Lives Yoga do not offer refunds. However, a membership may be transferred or deferred in certain circumstances if arranged and agreed by Nine Lives Yoga.
  17. Nine Lives Yoga 1-2-1 sessions are to be used within 3 months after the payment date, unless pre arranged and agreed by Nine Lives Yoga.
  18. If a course of 10 1-2-1 sessions has not been used within the 6 month period, Nine Lives Yoga will not offer a refund for the remaining sessions.
  19. Nine Lives Yoga can not be held responsible for any loss or damage of clients personal items left whilst training.

 

Consent and Agreement
 
In making any booking or agreement with Nine Lives Yoga you, the client, agree to these terms and conditions as part of our agreement in working together. Verbal and email agreements are legally binding. Any cancellations or postponed bookings are subject to these conditions.
 
This page appears publicly on the Nine Lives Yoga website at all times and is therefore available for clients to refer to at any time and is referred to on the homepage of the website clearly indicated.  Therefore in making an agreement with Nine Lives Yoga you agree to all terms and conditions listed above and any dispute be raised before confirming the booking.